The Guest360 Intelligence Platform
Six data sources flow into one permanent memory. Five autonomous agents act on unified intelligence. Build the nervous system of your restaurant group.
What Guest360 Actually Stores
Every guest becomes a living neural profile. Here's what permanent memory looks like.
VIP Guest #402
$2,847 lifetime • ↑23% vs last month
Highly positive across all visits
Likely to return after service issues
Concept Affinity
💡 Insight: Strong Italian cuisine affinity + Asian crossover = ideal seed customer for Pan-Asian concept launch
The Portfolio Nervous System
Intelligence that travels. We bridge the gap between your brands, ensuring your most valuable guests are recognized anywhere in your portfolio.
Guest360
Why This Matters for Multi-Unit Groups
Without Guest360: This guest walks into Bamboo Garden as a stranger. Your host has no idea they're a $2,847 lifetime spender who loves extra cheese and just visited your Italian restaurant 4 days ago.
With Guest360: The Concierge Agent instantly recognizes them, alerts your host team, and enables Ritz-Carlton-level personalized service across your entire portfolio.
Result: Higher satisfaction, increased cross-concept visits, and stronger brand loyalty across all your locations.
Platform Architecture
Built for scale, security, and intelligence that compounds over time.
Universal Connectors
Pre-built integrations with Toast POS, OpenTable, Google Business, Uber Eats, Instagram, and Email/SMS platforms.
Neural Intelligence Engine
ML-powered analysis that identifies patterns, predicts behavior, and calculates guest affinity across your portfolio.
Encrypted Data Vault
Bank-grade encryption for guest profiles. Your data stays in your isolated vault—never shared, never sold.
Agent Orchestration Layer
Coordinates your digital workforce. Agents communicate, share intelligence, and act autonomously within guardrails.
Intelligence Dashboard
Real-time visibility into guest profiles, agent actions, and portfolio-wide insights.
Real-Time Event Processing
Processes transactions, reviews, and interactions as they happen. Agents respond in <15 minutes.
Six Data Sources, One Memory
Guest360 unifies data from every touchpoint into a single, permanent intelligence layer.
Toast POS
OpenTable
Google Reviews
Uber Eats
Email/SMS
All data flows into Guest360 in real-time. Your digital agents see the complete picture, not fragmented silos. This is how you build intelligence that compounds.
Ready to See Your Platform in Action?
Start your 14-day working interview and watch Guest360 build your intelligence asset in real-time.